iRobot Scooba 390 Floor Scrubbing Robot
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- 4-Stage Cleaning Process
- Scooba 390 keeps cleaning solution in a separate tank so that only clean solution is placed on the floor
- Extensive Coverage - Scooba 390 has a wide cleaning head ideal for kitchens and other large areas up to 450 sq ft
- Easy to Use- Let the robot do the work
- All parts that need to be cleaned or maintained are now colored grey and orange
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Easy to use. Easy to clean. This Scooba model takes the work out of floor washing. iRobot Scooba 390 Floor Washing Robot cleans routinely so you don't have to. With a simplified design and longer battery life, the new iRobot Scooba 390 builds on the best of the Scooba product line. Using a four-stage cleaning process, Scooba preps, washes, scrubs and squeegees your floors, removing up to 98% of common household bacteria. And unlike a mop, Scooba uses only clean solution as it washes your sealed hardwood, tile and linoleum floors. Ideal for homes with larger hard floor areas, Scooba 390 cleans up to 450 square feet on a single tank. Featuring iAdapt Responsive Cleaning Technology, Scooba cleans every section of your room multiple times, getting under and around furniture and cabinets. No sweeping required. Requires 2 'D' batteries each (not included). Imported.
- Dimensions: Measures 5.2" wide by 17" long by 17" tall/deep
- 1 iRobot Scooba 390 Floor Washing Robot (with 1 Robot battery, 1 Filter, 1 Cleaning Brush, 1 Prep Squeegee)
- 1 Battery Charger
- 1 Virtual Wall
- 1 Suction Bulb
- 4 Packets Scooba Hard Floor Cleaner
- Natural Enzyme Formula
- Owner's Guide & Documentation
Top customer reviews
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Before I write review for the Scooba, I would like to write a little about my two other robots.
My two other robots are Roomba 550 and Neato XV11 from Neato Robotic. I use Roomba to maintain my first floor and Neato to maintain my second floor. They both have strength and work very well for their intended purposes. My first floor is all hardwood and ceramic tiles, and the second floor is all carpet. Since my dog also lives in the first floor, the Roomba works very well for floor with pet hair. Neato is very powerful robotic vacuum (best), it works extremely well for my carpet. I scheduled the Roomba to run the entire floor 4 days a week so the first floor usually clean without much hairs and debris left; I know that the main function of the Scooba is not to clean the debris and dog hair and I don't want to burden it for. It won't work well with very hairy floor.
I have around 1400 square foot first floor. I use the Scooba to clean my entire floor cleaning it one section at a time. I only use white vinegar or just pure water for now, both natural and sufficient.
It cleans pretty well in normal condition. I don't have very dirty kitchen with food stains like some families with very young toddlers; my son, 7 years old, often wear shoes walking inside the house and my dog with dirty feet too. For the spots with tough stains, it won't clean. However, I don't expect I can rub the stains away if I mop the floor myself. I still need to bend and scrub the tough dry food stains myself. After washing, the floor wetness is like mopping the floor by myself.
Compared to Mint Plus 5200, the machine operates very noisy so don't expect watching TV in a house with open floor plan. However, there is no problem if you stay in different floor like basement or second floor while the the machine is running. I typically start it before I leave home or watch TV in the basement. I am not here comparing it to a typical floor washing vacuum, which is much louder. However, the Scooba noise pitch is high.
Maintenance and usage:
Cleaning this Scooba is incredibly easy and quick. It is very well designed for both operation and cleaning. I am very happy of this.
Floor is cleaned every week. I need to fill up water twice to clean the floor and I have to divide the first floor in four/five sections. Not every section needs to clean every week, but the kitchen and dinette do. It won't be able to cross the borders which may be 1/4 inch high.
It cleans better than mopping and automated. Combined with Roomba, I am free from routine cleaning. If you don't have Roomba, and have a hairy floor then I would recommend sweeping the floor first before using it.
It is not for deep cleaning. However, I don't feel deep cleaning is necessary, at least not often; I have not deep cleaned it since; it is almost a year now. If you keep washing the floor every week and wiping out the tough stains every time you accidentally drop food.
It is very very noisy so operate it in a floor when you are not staying in.
Very well designed and easy to maintain and operate.
Battery life is sufficient enough that I don't feel battery is an issue at all for my home, 1400 sqf first floor.
Depending on how to value your time and money, I feel I would rather spend time with my son than mopping the floor every week.
I give four stars mainly due to its high pitch loudness.
Update (07/29/2012). The product came with only one virtual wall. Since I have a open kitchen joint with family room and dining room and entry. I need three virtual wall to confine the Scooba. Currently, my solution is using a dining chair to block one opening and the virtual wall to block the entry and just let the Scooba running free on both kitchen and my family room. Not an ideal solution unless I get another virtual wall.
Update (10/30/2012). I found the Scooba did get stuck once a while, very few and not a big deal that I need to rate one star down. Perhaps it is something to do with my home; when closed, the bottom opening space of my dishwasher door is the exact same height as the Scooba, if the scooba bounces into the corner of the door, it stuck. I learned to open the door a little bit when running the robot to prevent this happen. Another place that it gets stuck is the thin carpet under my dinning table. Mine is too soft and too thin so I have to fold the edge when cleaning the dinning room. It is not Scooba fault in my view since it is not designed for carpet. I, however, wish it is smart enough to tell the difference between carpet and hard floor. No other floor wash robot can deal with it anyway. I hope one day this intelligence of forward detecting sensor can be built in, it should not be that difficult.
One suggestion for this robot is to have an option to disable the scrubbing and allow attaching a towel like Mint 5200 so it will do light mopping/drying the floor, a wish.
Update (11/9/2012) My Scooba died three weeks back. The start button just did not respond even the battery charging is fine. Called and told to keep the battery and charger and send the rest back. They sent out the replacement one back shortly. Brand new one minus the battery and charger etc accessories. Good service, not as efficient/excellent as Amazon, but good enough.
Update (2/7/2013) My Scooba keeps going after replacement. A impromptu solution was found without buying a new virtual wall. I cut two strips of leftover wall trims to confine the Scooba. It took same amount of efforts to lay down the virtual walls and the wall trims so I end up not using the virtual wall since, plus the benefit of not replacing battery every six months. Don't laugh at me, the wood trims just work better.
Update (5/21/2013) My Scooba keeps going after more than 1 year. Recently I also added Mint Plus 5200 in my home cleaning robot collection to clean my all hardwood floor basement. Since the Mint is so light and completely whisper quiet, I use it more often than Scooba to quickly sweep the hairy bathroom and quick mopping for my most used family room while watching TV. It is so easy that like getting a cup of coffee while watching TV, but I have to be careful to not to step on it since it operates in complete silence. I use Mint Plus for cleaning in between the Scooba cleaning. I bet you might ask whether the Scooba worth buying, I would say that Mint Plus really mean for not so dirty floor. If you currently only need light mopping for your house, then Mint Plus is good enough, otherwise, Scooba is still better choice for average dirty floor, specially for dinning room and kitchen.
Update (11/5/2013) Well, my Scooba tank release handle was broken a couple months ago and I am out of warranty. I felt that the handle design is a defect, it made from hard plastic instead of metal. After a while, the plastic joint just broke after fatigue. Called the customer service and I was told to buy a whole new tank instead, $32 including free shipping. I was told the joints in new handle now is made of metal. Not yet receive the replacement tank to confirm this. I think that for a $500 Scooba, they should just give me a new tank instead, it likely only cost less than $10 for iRobot to build. I just wish iRobot treat their loyal customer better than average company. I bought Scooba, Roomba and Mint Plus (now Braava)from iRobot.
Change the rating from 4 stars to 3 due to this design defect, but will still hold its stock.
Update (12/21/2014) Just realized it has been 2.5 years since I bought Scooba. So I think it might be good for me to provide some updates for it since I have been having it for a while.
1. I have been using the Scooba for my Kitchen Ceramic floor only since I bought Braava robot from iRobot for mopping hardwood floor.
2. I have replaced the cleaning accessories once.
3. I have replaced the battery after its 1.5 years of service.
4. At a couple months, the tank did not distribute water anymore and I did not have time to deal with it and used it, then I googled and figured out there is a hole that might get stucked so I find a way unblock it. (bow air, use ball pin pen etc)
5. I still keep using water for cleaning, never use iRobot's cleaning solution. Fine for my need.
Overall, I am glad I bought this. I have not mopped my floors since two and half years ago. The Roomba, Scooba, Braava took over this duty. Just like I have not washed my cloth since my family had the first washer.
A side note, the same Roomba, Braava from iRobot still do their duties religiously and very reliably.
Update (1/16/2016) Another year went by. Time flies that I almost want to cry. It is almost four years, fortunately, the same old friends are still with me. Being a little sentimental today, I am truly thankful for them so I have more time doing things I like and with my family.
The update from 2014 still applies.
I replaced batteries again for all the robots. When the battery is dying, the Scooba seems erratic, not just running out juice and stops. I also replaced wheels and squeeze from its Cleaning Renewal Kit, which really helped, it get stuck less.
After more than 3 years usage, my overall impression for it still the same. It is not perfect but useful. It is much less intelligent than Roomba, which is almost flawless in the area of maneuver and not getting stuck.
Technology gets better now specially in the area of robot so I hope the next generation of Scooba is much better.
Following is what I wish my next Scooba can be:
1. Use Braava/Mint type navigation to guide its cleaning so it won't repeat the same spots over and over again so it can be more efficient.
2. Less getting stuck and hopefully like Roomba.
3. Don't incorporate other fancy but not useful features like wifi/bluetooth that dry up price.
Update (09/23/2017) In case someone is curious, this baby still ran although I used it less often now. Just my laziness.
For 2 entire weeks, I went back and forth with iRobot's HORRIBLE customer service person trying to get him to send me the instructions to fix the Scooba. After he finally actually read what I wrote and sent instructions that were supposed to repair the Scooba's issue. But the repair did not work. In the meantime, I started having additional problems with it, like it making a HORRENDOUS screeching noise. It would also move forward a few inches, then go backwards repeatedly. Back and forth, back and forth like it was bumping into an invisible wall.
I told iRobot's customer service person that I wanted it replaced because it was clearly defective and it is supposed to have a 1 year warranty. He then proceeded to tell me that my Scooba was 10 YEARS old, according the serial number that HE DID NOT HAVE, and that iRobot's warranty was no good. I finally gave up on that person, because he was clearly clueless.
I called iRobot and got someone else. She agreed that the 1 year warrant was still good, and agreed to send a replacement. That was June 17th. After iRobot sent my replacement to the wrong address, I finally received the replacement on July 26th.
They replaced the Scooba 390 with a Scooba 450 because ALL of the Scoobas are now discontinued and iRobot did not even have a Scooba 390 at all. The Scooba 450 is also discontinued, but apparently they still had some. The one they sent must have been really old too because it did not work correctly right out of the box. It holds about 25 ounces of water, yet when the cycle was finished, there would only be about 2 ounces of water in the dirty tank. It was essentially just wetting down the dirty and moving it around the floor.
Since the Scooba 450's are discontinued as well, I was told that they don't have parts to repair them either. So, I told iRobot's customer service person that I would like to return the 2nd defective Scooba, and get my money back.
When I called about returning the Scooba 390, I was told that the 1 year warranty would continue with the Scooba 450. However, when I asked for my money back, under iRobot's 1 year warranty, the customer service then claimed that the 1 year warranty did not apply to the replacement Scooba. This is even though she had written in a previous email that the original 1 year warranty DID continue with the 2nd Scooba.
They were so "nice" and offered to "let" me pay hundreds more dollars to buy another iRobot product. Seriously??? iRobot refuses to honor the 1 year warranty on this $400 Scooba, and they actually think that I will give them MORE money to buy yet another product from them, that will likely be defective as well? Are you kidding me?
So I paid $400 for this product that worked for maybe 6 weeks at most. I still have a 1 year warranty that iRobot refuses to honor. (BTW: I think the description on Amazon's product page for this item is deceptive. It reads like the Seller or Amazon is giving buyers a 1 year warranty. They are NOT.)
If I could give Scooba, and iRobot, a negative rating, I would. TOTAL AND COMPLETE WASTE OF MONEY.
In 8 months, I've not once been able to run the Scooba without running back to my computer to look for a solution to a problem, or to look up what the cryptic symbols mean. (When I first encountered the hand symbol, I tried to wave at it - no response.) No liquid being dispersed, prime the pump. Lost the little blue bulb thingy, use a turkey baster. 20 or 30 blasts of water ought to work - not. Okay, wet the floor and see if it will pick up - not. Clean the brushes and plastic bits - not. Water bucket symbol is on, but the clean tank is full and dirty tank is empty. Prime again - not. Runs for a bit, then stops in the middle of the room and just beeps. Won't turn off, won't run, no error symbols, just beeps. Finally, removed battery to stop the beeping.
I kept this thing way too long, and can't return it. It has never worked properly and is WAY too much trouble.
LOUD. I can't run it at night as it wakes everyone up. Can't run it during the day either as my dog is terrified of the sound, and pins her ears back. Did I mention LOUD.
I could have donated $500 to a charity.
Most recent customer reviews
Bought it 2 yrs ago and has problems cleaning the floor. The unit can't maneuver in tight corner and constantly get stuck and u have to manually move it out of...Read more