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Blog postVice President of Development and Delivery Emily Gregory shares a tip for creating the right virtual environment for a crucial conversation.
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Blog postDear Joseph,
How should I respectfully approach a co-worker about her pungent perfume? I can tell she’s been down the hall even after she’s been gone for five or ten minutes. The scent lingers and is foul to me; after encountering it I begin to feel nauseous. She’s a very popular and pleasant person. Except for the smell of her perfume, which is always the same, I love being around her. Even as I was writing this she just came into my office with a request. Ugh. I hate to sound immatu -
Blog postQ. My 2020 goals were disrupted by Covid-19 and beyond. As I go into 2021, what habits can I leverage to reframe and achieve the goals I want to in the classroom and beyond?
A. I remember staring 2020 in the face with new hopes, desires, and resolves. I couldn’t help thinking it would be the year of improved vision. Little did I know how true that would be. This past year was most definitely a year where we’ve all learned to see our environments, our world, and ourselves through new l -
Blog postIt’s 4:55 and you’re ending your workday. You need to transition out of work and leave to pick up dinner for your family. As you take a minute to review your day, it occurs to you that you didn’t finish a single key task you intended to finish when you started that morning. And yet, you feel completely exhausted. You think to yourself, “How did I not get anything done? I feel like I’ve been running around all day. Ugh. I never have enough time.”
How often does this happen to you?
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Blog postVice President of Development and Delivery Emily Gregory shares a tip for starting a crucial conversation when you feel nervous.
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Blog postVice President of Development and Delivery Emily Gregory shares insight into who is responsible for adding meaning to a crucial conversation.
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Blog postDear Scott,
I am in the process of training a coworker. When I give her an assignment, she gives me a snarky reason why she can’t do it. I have been trying to help her with time-management. When I give reasons for what I am asking, she says I’m mothering her or attacking her. I walk away to keep things from escalating. I don’t feel like I’m attacking and I’ve worked hard on myself over the months. But it seems that no matter my approach, I get the same outcome. How can I keep our conv -
Blog postWhen most L&D professionals think about social learning, it is with an emphasis on learning. We know people learn through social modeling, discussion, coaching, mentoring and connection. For many L&D professionals, social strategies have been a means to an end—they help us accomplish or further our learning objectives. But what if we have failed to appreciate or fully grasp the impact of social learning? In this new work-from-home (WFH) world, could or should the social elements of le
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Blog postDear Joseph,
What had the biggest impact on you writing Crucial Conversations?
Signed,
Backstory
Dear Backstory,
Thanks for asking! Your question gave me a chance to walk down memory lane. The Danish philosopher Soren Kierkegaard said, “Life can only be understood backwards, but it must be lived forwards.” Looking back, I can see experiences that likely attuned me to the crucial role of high-stakes communication.
I was pretty socially anxious grow -
Blog postVice President of Development and Delivery Emily Gregory talks about how to change your attitude toward a passive-aggressive commenter for a better outcome.
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