Introducing Alexa calling and messaging. Now you can use your Echo device to call or message anyone with a supported Echo device or the Alexa App on their phone—for free.
Getting started is easy:
Complete set-up including importing your contacts
Tell your friends
Hands-free calling
Making calls with Alexa is easy. Once you’ve synced your contacts in the Alexa App, just ask Alexa to place a call.
Alexa will let you know when someone is calling, and a green light ring will appear on your supported Echo device. You can ask Alexa to answer or ignore the call.
With Echo Show, you’ll also be able to make video calls or use Drop In, a new feature for the special cases when you want to connect instantly with your closest family and friends.
Messaging made easy
In addition to calling, you can use Alexa to easily send and receive messages. Just ask to send a message, then tell Alexa what you’d like to say and she’ll send it.
You’ll hear a chime when you have a new message, and a green light ring will appear on your device. You’ll also be notified in the Alexa App so you can stay in touch wherever you are.
Frequently asked questions
Who can I call and message?
You can call or message any contact who also has the free Alexa App on their phone, an Echo, Echo Dot, or Echo Show and has enabled Alexa calling and messaging. Once you update the app, you can see which contacts have also enabled Alexa calling and messaging. Don’t see your friends or family in the app? Just send them a link to this page to help them get started.
What if I have an Echo and my dad has an Echo Dot—can we still call or message each other?
Yes!
When would I use Drop In instead of video calling?
In the vast majority of cases you’ll use video calling. Drop In is for special cases with your closest family and friends – for example, when you want to drop in to check on an elderly relative, let the family know it’s time for dinner, or check on the baby in the nursery.
Can I specify who gets to Drop In on me?
Yes – you choose who, if anyone, can drop in on you. You also choose which devices are available for Drop In – for example, you might turn on Drop In for the Echo Show in the kitchen, but not for the Echo Show in the living room.
How much does Alexa calling and messaging cost?
It’s free.
Where can I learn more?
Check out our help page to learn more about Alexa calling and messaging.
