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4 Year Asurion Office Products Protection Planfrom Asurion, LLC
- Covers failures due to power surge and other mechanical and electrical breakdowns.
- No deductibles or hidden fees. Shipping included on all repairs. Fully transferable.
- Easy claims process online 24/7. If we can't fix it, we will send you an Amazon e-Card reimbursement for your product purchase price.
- Plan term and select coverage begins date of purchase and is inclusive of the manufacturer's warranty. All other coverage begins after the manufacturer's warranty expires. Plan is fully refunded if canceled within 30 days.
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- Plug the Ethernet Cord into magicJackTM Plus. Plug the other end of the Ethernet Cord into a modem or router.
- Connect the Power Adapter to the USB stick of the magicJackTM Plus and plug the Power Adapter into the wall.
- Plug any regular or cordless phone into the magicJack
- MagicJackTM Plus will install in approximately 60 seconds and stay on at all times.
- This item includes power adopter and the USB extension cord.
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magicJackTM Plus can be used with or without a computer - it’s the customer’s choice. Each magicJackTM Plus comes with an Ethernet (internet) cable and a Power Adapter. You can, of course, still directly plug the magicJackTM Plus into a computer’s USB port. A USB extension cord is included with each magicJackTM Plus. This option is especially useful or individuals who travel with their magicJackTM Plus. In addition to offering free local and long distance phone service throughout the United States and Canada (including Puerto Rico and the U.S. Virgin Islands) that will stay on at all times, customer’s existing phone numbers can now be transferred or “ported” to their magicJackTM Plus. Please note that there is a $19.95 charge to transfer/port a phone number and it’s $9.95 per year thereafter. Porting is only available in the U.S. only for now. Of course, each magicJackTM Plus includes a free new phone number so customers who do not wish to transfer or port their existing phone number may select a new one. magicJackTM Plus, like magicJackTM, includes free: Voice Mail, Call Waiting, Caller ID, Call Forwarding, Directory Assistance and emergency 911service.
Legal DisclaimerDoes not include service with magic jack
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If a customer wants to transfer their existing phone number to the Magic Jack, they must pay $20.00 for the transfer and there is a recurring $10.00 charge each year to maintain the number
They can terminate the device for using it excessively and consequently, the customer has no recourse to reactivate it or get a partial refund.
If the device should fail, the unused months of service will not be transferred to a replacement device. That loss of service could include fees prepaid for five years. Although it may appear cheaper, one should steer clear of paying for more than one year at a time.
A call can be disconnected due to prolonged (hours) talk time.
A customer in the USA cannot call international without paying a hefty fee, but if the magic jack is registered in the USA or Canada and transported abroad, the calls to the USA or Canada are free.
However, as an example, if a USA registered device were transported to Germany, the customer is evidently restricted from calling a number in Germany or other international locations unless the international call fee was paid.
I just now (8/23/13)got an E-mail from Magic Jack regarding calling 911,I will show that email verbatim for your consideration:
This is not a bill, but a choice for you as described below. If you decide you will not pay, you do not have to take any action.
Due to recent changes, magicJack will start to charge for 911 services for 911 capability. If you decide to continue to receive certain limited 911 calling privileges as described in our TOS, you will need to go to my.magicjack.com and fill out the necessary forms and give new debit/credit card information.
magicJack will not profit by collecting these pass through charges for the 911 authorities.
The charges will be billed annually by email and may cost anywhere from $6.00 to over $60.00 a year. On average throughout the country it will cost about $12.00 a year.
magicJack will provide limited exceptions for hardship cases for people who made a 911 call before July 1, 2013 and will post notification or email these certain customers later concerning the eligibility.
These unfortunate changes were made necessary because certain emergency 911 Districts in certain jurisdictions requested we attempt to bill on their behalf and benefit.
P.S.: I didn't make a reply to this garbage.
Update 12-4-2013: The second MagicJack arrived today and it was able to assume my registration with the same phone number I had selected earlier for the DOA device. It calls out and receives calls perfectly. I have separated my home's phone wiring from the phone company's wiring in the gray plastic Outside Network Interface box on the side of my house. Then I connected the phone wire from my MagicJack to the nearest house jack, enabling the MagicJack service on all other jacks in the house. (Note that if you are moving from VOIP phone service with your cable provider, then there is no need to mess with the phone company's outside box. The cable company already did this for you.) I have 2 phones connected to jacks in the house and they work perfectly. I'm happy now and have upgraded my rating from one to three stars. After a suitable interval (a month or two) I will update again and possibly upgrade again to four stars. Five will be out of the question due to the first DOA device.
Update 01-20-2014: The MagicJack Plus has worked flawlessly for 6 weeks. Upgrade to four stars. I had an issue where my phone service quit and I was ready to blame it on the MagicJack, so I went to their website and dug into their "Support" section. That is the lamest Support I believe I have seen in a long time. All the FAQs are related to how wonderful the MagicJack and its features are. Not much in the way of help. Turned out my computer chair had run over my phone's cord one too many times, though, so no fault of the MagicJack. I just replaced the cord. But still, four stars is the max I can give because of the original DOA unit as well as the uninformative website.
Update 01-27-2014: I had occasion to send a fax today. The entire 3 page document transmitted on the first try with no hesitation or hiccups.