Updated 17-November 2021 - Back to 5 stars. I was contacted by support and had numerous back and forth emails. They explained to me the reason for the reboots and the solution they developed to resolve the reboots. They released a new firmware for the devices and made it available OTA. I updated my units and the reboots stopped. For the technically-minded, it had to do with IPv6 and an older API in their firmware that would reboot. The newer firmware corrected this and I have been able to return my minis back in service.
Updated 13-Aug 2021 - The units reboot all of the time making things connected like TVs or lights go off and on. Tried tech support. Reduced to 1 star
*Original* - It seems most of these arrive with firmware 4.1.11. When you add them to your Home the Apple Home app will complain there is an update available (notification and icon and everything) but the Meross app says there is not one available. This can be annoying however, use my instructions below to fix it and upgrade to 4.1.12. But it will require you to use two iOS devices. Below I use an iPhone and iPad for mine. But no reason you can’t use two iPhones or two iPads (Meross app is not made to use on iPad but will work).
To clarify, this is what to do:
1- Install Meross app on iPhone and iPad (unfortunately Meross requires an account to update firmware)
2- Plug in the Smart Plug Minis one at a time into the wall (this is to avoid confusion selecting and updating)
3- Launch the Meross app on iPhone, click + on upper right of the app to add a device and then scroll down to Smart Plug Mini
4- Step through the Wifi steps and select the Meross Wifi that pops up, choose connect and add to home
5- It will pop open the Home app and then you scan the QR code and then step through the Home app process to add
6- Once added then switch quickly to your other iOS device (iPad in my case) but already have the Meross app open.
7- Select the + on the home screen and it will show a new device needs to be added
8- Click OK and then go back to the home screen of the Meross app and then select Account. A firmware update shows available
9- Apply the Firmware and Bob’s your Uncle.
I hope this helps anyone else that this happens too.
I really like my Meross plugs. They are very quick to respond.
| Manufacturer | meross |
|---|---|
| Item Weight | 11.2 ounces |
| Package Dimensions | 5.63 x 3.23 x 2.52 inches |
| Material | Polycarbonate |
| Item Package Quantity | 4 |
| Mounting Type | Plug-In Mount |
| Batteries Included? | No |
| Batteries Required? | No |
