Top critical review
12 people found this helpful
Printer great - software, not so much
on February 14, 2007
The pluses: Fast, convenient, compatible (more or less) with Word and Outlook. One of the best features is the quick switch capability from label to label. If I'm using address labels and want to print a file label, I lift the top, slide out the address label cartridge, slide in the file labels, close and print. The device recognizes the labels and I don't have to change the software at all. But the software is not my favorite. I'm usually pretty good at figuring things out, and sometimes I even refer to the manual. But I have yet to master this software, and I've had it over a year. I just tried the updated software and now it won't print a range of labels in Outlook. I have a Brother laser printer, a Brother all-in-one, and I had a Brother fax before the all-in-one. I bought the Brother label maker because I was pleased with the other products, and the tech support. I am not as pleased with the label maker software, and have been very disappointed with the tech support I've received so far. I'd recommend the printer. Unfortunately, I can't recommend the software.