Arrived used (was a surprise because I'd ordered NEW). The inside box was clearly cut open and there was dirt dust and paper inside the basket and blades. But it is functioning (and seems to work okay). The design is nicely compact, and the handle to lift off the heavy top is very useful (my old shredder did not have a handle, it was awkward to lift off the top with both hands while trying to steady the basket). My disappointment with this shredder has more to do with it being used more than it's functionality. Time will tell. I will update.