Customer Review

Reviewed in the United States on April 15, 2018
Absolute garbage. Ratchet was stripped on arrival. Unfortunately I didn't check it out in use until after the 30-day return deadline. Avoid. Now I get to see how difficult it is to get a replacement under the "Lifetime" warranty. I am sure it will be more trouble than it's worth and not worth the paper it's written on. I thought Gearwrench made decent quality products. I guess not. If I could give it zero stars I would.

UPDATE: As expected the "lifetime" warranty is useless. Apex Tool Group says I have to return it where I bought it and Amazon says it's outside the 30-day return window to be able to return it. So if purchased on Amazon, the "lifetime" warranty is 30-days. So now the ratchet set is useless garbage unless I go to the expense of purchasing another ratchet to replace the defective original. Gearwrench has a nice scam going on this one.

UPDATE #2: I was finally able to get through to a helpful person at Apex Tool Group. My defective ratchet was replaced under warranty. You still have to pay to ship the item back to them to evaluate so it can be a hassle. Revising to 3 stars from 1.
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Product Details

4.7 out of 5 stars
4.7 out of 5
246 global ratings