Date of purchase 5/7/20 Date of delivery 5/22/20 Initially working fine. Some time at the end of August it was working but overheating. Operational parameters are well below 500w at peak performance of build.
Upon further inspection I found the issue; the internal fan stopped functioning (no spin). In turn causing overheating issue. Past date of Amazon return window. Thermaltake RMA department replaces unit minus shipping cost to them. The replacement unit was shipped in an oversized box with no real padding, scuffs, and some damage to the labeling. The replacement unit is working so far 10/8/20.
I hope this helps Amazon, Thermaltake, and more importantly customers.
Things to consider when purchasing this Thermaltake 500W PSU. If PC is warm, check if fan is spinning use flashlight for better visibility.