Customer Review

Reviewed in the United States on October 15, 2019
My previous review is below written when I received this item on October 14 2019. As noted in that review the phone came with a screen protector which effectively disabled the fingerprint sensor. I considered removing the screen protector until today, January 22 2020 when I removed it. It is then that I discovered that the real reason for the seller adding the screen protector. The screen below had deep scratches and chips hidden by the screen protector. The seller should list these defects - but they did not. I will see if Amazon will honor a replacement.
Previous review October 2019
Just received this yesterday as a replacement for my beloved but expired S6 Active. So far so good. It arrived in an Amazon renewed box with a charger that is not a Fast Charger - it just cable charges which is very slow - so discard the charger and just use your old fast charger or buy a new one. The phone looks new with no visible defects - except one - which appears to be caused by the screen protector that has been applied to the display screen. On the fingerprint sensor there is a quarter moon of what appears to be micro-bubbles from the glue of the protector - which I initially thought was an abrasion. This causes the sensor not to "see" a fingerprint. When attempting to set this up the Samsung software complains that the sensor is dirty.
This S10 plus is an Australian with an Exynos processor which is used on Samsung phones in the UK, Europe, Asia, Australia, etc. The US phones use the Snapdragon processor which is supposed to have marginally better GPU performance. The phone (GSM) works perfectly on ATT's network and it was just a matter of contacting the provider to register the IME of the microcard with the new phone. Fortunately, most of my settings, Apps , Contacts, etc, were previously backed up to the Samsung Cloud so restoring them to the new phone was not difficult. I recommend remapping the Bixby key to open your preferred App and downloading and configuring Google Assistant which is superior, imho. The only irritation is the problem with the fingerprint sensor which I could possibly resolve by removing the screen protector. Otherwise - a good bargain. (Caveat - reviewed after only one day of use.)
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