This is my third tablet and my second kindle! I gave this a four star rating.. because I have not had it very long and it heats up... gets so darn hot, I do not even use my case anymore and fact sometimes it gets so hot it won't even work! I think the what I don't like about kindle is that you can not down load anything from the "play store" all the downloads have to come from Amazon! And the other thing that I don't like even though you can download the EBay app from Amazon... it DOES NOT work! Very aggravating! Is that because Amazon and Ebay sell about the same kind of items? Maybe! I think next time my tablet will be another brand.. also there is a issue about be able to down load my library books.. of course Amazon would rather sell a book then let you loan one from the library! But, other than my beefs it is nice has clear picture works pretty good. Also get a "Sand disk" sim card don't buy generic as they do not work in the kindle.. I don't care if they tell you it will ... it won't and kindle will not accept it, ask that it be removed.. as will not work! But, not all kindles have the problem mine has.. it has a gold back and it get "HOT"! I bought a blue one at the same time, it does not have the problem.. so not all are bad.