The bad reviews are correct about this labeler. I was excited to use this old time labeler. I especially wanted it for these three bottles in our shower. Then I thought these labels would be great for the herb garden too! Sadly on the third label the labeler stopped advancing. Should I exchange it for another? How could there be so many good reviews? Yet so many bad reviews too? I researched how to fix them ...but why should I need to fix this brand new item? I managed to open up my labeler and found there is a rubber ring that had fallen off the wheel that advances the tape. I put it back in place and it worked! Ever so carefully I printed 5 more labels before it quit again. I tried the same fix again with a little super glue on the rubber ring. I’ll let you know if that helps. I still like the labels I just want it to last a reasonable time. Dymo please improve this product!