I've had many many coffee makers over the years and this Ninja is the best one I've ever bought. It's incredibly easy to use and figure out for delay settings/keeping warm time etc but the thing I love the most is the carafe. I've never had a carafe with a coffee maker that was this amazing. The design of it prevents any "spillage" when pouring a cup of coffee and it's aesthetically pleasing as well. Clean up is a breeze and the removable tank for water is a huge plus as well. The coffee tastes incredible and I'll buy another one of these when/if this one ever dies. I'd give it a 10 if possible!!