I finally decided to invest in a fax machine, I was tired of paying the high fee's companies want to charge you for sending a few papers. Item came as described, shipped in original box. The fax machine is compact and lightweight. It doesn't take up a lot of space. Setup was very easy, plugged phone cord into my modem and it's ready to go. It's extremely simple to use, sends faxes fast, I placed papers face down, dialed # and pushed send. I love how small and easy it is to use. For the low cost price, it's well worth the money. I am happy with my purchase.