i am taking a second chance on this item! Bengoo's customer service was five star so let's see what happens. I am very excited to try it again! Since the mic had great quality unlike the other headsets for my daughters Virtual School I would have to say that aspect is also five stars.
This item was great for the first five months then out of the blue the mic doesn't work anymore. It wasn't abused just normal use. Before it stopped working it was great. My daughter was even using it with her computer to do her Virtual School assignments because the mic quality was really good.