I got this gorgeous and gift worthy instrument for my mom for Christmas. She just loves it. It helps her feel calm on stressful days and on fuzzy days with her althzeimers, it has helped her feel connected. Best of all, while she is very musical, it isn't difficult for her to play or to produce lovely melodies. It came with a tuning hammer, note labels, thumb covers and a soft bag case as well as a hard zipper case. It was really a great deal and an even better gift.