Customer Review

Reviewed in the United States on September 17, 2017
Bought this suitcase in November of '16 and have used it to travel once a month since then. The shell has held up well but the handle and wheels are a different story. The handle has gradually become looser and looser. About 2 months ago it was getting harder to push the suitcase in the upright position and I noticed that the wheels on the handle side where getting really worn out. During my trip last week one of the front wheels completely seized up and now has melted into a square, see the pics. Very disappointed in the durability of this suitcase, thought the Samsonite name would come with a little higher quality.

UPDATE - changed this to one star because Samsonite doesn't carry any replacement parts for this piece. Have to mail to a repair shop at my cost and hope they see it as a defect to get it fixed. Then get to wait weeks for it to be returned. Huge waste of money!
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1.0 out of 5 stars WHEELS ARE HORRIBLE. DON'T BUY IF YOU WANT A SUITCASE THAT LASTS LONGER THAN A YEAR.
By Amazon Customer on September 17, 2017
Bought this suitcase in November of '16 and have used it to travel once a month since then. The shell has held up well but the handle and wheels are a different story. The handle has gradually become looser and looser. About 2 months ago it was getting harder to push the suitcase in the upright position and I noticed that the wheels on the handle side where getting really worn out. During my trip last week one of the front wheels completely seized up and now has melted into a square, see the pics. Very disappointed in the durability of this suitcase, thought the Samsonite name would come with a little higher quality.

UPDATE - changed this to one star because Samsonite doesn't carry any replacement parts for this piece. Have to mail to a repair shop at my cost and hope they see it as a defect to get it fixed. Then get to wait weeks for it to be returned. Huge waste of money!
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Product Details

4.7 out of 5 stars
4.7 out of 5
11,147 global ratings