My poor baby looked like a lizard from his forehead up. I'm talking about scales! We tried everything that we were told to do, we brushed every day (which just resulted in flakey scales), the ointment we were told to use just made the scales thicker and yellow. So I bought this hoping ir would do SOMETHING and oh my god did it. I gave him a bath like usual and once his hair was wet I combed it back. Then, I put this on a soft bristled brush and washed his hair in tiny circular motions with the brush. Since he had so many scales I had to rinse almost immediately then I repeated the process, rinse hair, comb back, brush with shampoo. All the scales on the back of his head and side are completely gone. The only spot with anything left is the crown of his head where the flakes were the worst. I'm sure after a couple more shampoos that will clear up to. If I could give this 10 stars I would. And it smells FANTASTIC like the other reviews say!