Customer Review

Reviewed in the United States on October 22, 2020
Updating - now pretty much unusable. Doesn’t pick up our voice at all

Updating - over time, it has gotten worse. I talk directly to it, but it never responds. All of the devices in the other rooms much further away answer. Even with an update, the microphone doesn’t work well.

Updating my review to one less star. I have an Alexa in my kitchen, my living room (this one) , and my bedroom. Both are dots. You can be standing in the living room talking to the device over it, and the other Alexas respond to you. The microphone is awful. Thinking about returning. I stopped delivery on the 3 to order the 4 when it came out. Now, I wish I didn’t.

My black device came with a horrible looking white aftermarket cord that is not Amazon original ; at least match the color. It sounds ok; I have Alexa devices all around my house and compared to the dot, I think it’s honestly just ok. Not amazing.
Customer image
1.0 out of 5 stars Ehhh
By Stephanie M Matamoros on October 22, 2020
Updating - now pretty much unusable. Doesn’t pick up our voice at all

Updating - over time, it has gotten worse. I talk directly to it, but it never responds. All of the devices in the other rooms much further away answer. Even with an update, the microphone doesn’t work well.

Updating my review to one less star. I have an Alexa in my kitchen, my living room (this one) , and my bedroom. Both are dots. You can be standing in the living room talking to the device over it, and the other Alexas respond to you. The microphone is awful. Thinking about returning. I stopped delivery on the 3 to order the 4 when it came out. Now, I wish I didn’t.

My black device came with a horrible looking white aftermarket cord that is not Amazon original ; at least match the color. It sounds ok; I have Alexa devices all around my house and compared to the dot, I think it’s honestly just ok. Not amazing.
Images in this review
Customer image
Customer image
492 people found this helpful
Report abuse Permalink

Product Details

4.7 out of 5 stars
4.7 out of 5
60,233 global ratings