I LOVE this product. It works and smells amazing if I was only rating the product, it would be 5 stars. But I HATE the shipping! I've ordered this repeatedly, probably 8 times, and probably 5 of those times, the product arrived damaged, bottles leaking all over other products, or UPS has returned the products before arrival because the box was leaking. It's ridiculous that Amazon or whoever does this shipping can not properly ship a liquid when millions of other products are successfully shipped every day.