I have been buying this brand of backpacks for a very long time, usually about every 3 years. They have always held together admirably, until the this one. I purchased it in September of 2018 and a seam has already failed and it is not even a pocket I have anything in (good thing). I tried the "Lifetime" warranty route and all I am getting is routed from place to place in what seems like an attempt to wear me out. Lesson learned, time for a change.