When I first opened these they fit very comfortable in my ears. When I tried listening to them the sound in the right ear kept shorting out. Went to Amazon to try to return them and learned I could not return them even though I had just purchased them a few days ago. Instead I was given the phone number to Panasonic customer support. I was disconnected twice from customer support while they tried to transfer me to the right person. I realize these headphones we’re only $8 but it’s the principle of it that they make you jump through all of these hoops from the manufacturer to return a defective product. Normally Amazon returns items quickly with little effort. Given all of the positive reviews of these headphones I am assuming I just got a defective pair. UPDATE: I called Panasonic to start a return. They told me I would have to ship the $8 earbuds to them first then they would fix them and send them back to me. Very disappointed as it would cost me at least that much to ship them in the first place. Not a fan of Panasonic right now and surely will never buy any Panasonic headphones again.
Hello Cade! We are sorry to hear that you have had a difficult experience and would like to help. Please send an email to firstname.lastname@example.org with your first and last name so that we can look further into this issue.