Customer Review

Reviewed in the United States on November 2, 2019
Amazon is really going down. I've had lots of battery trouble with all my kindkes. It's the battery that kills them. And while I was able to replace the battery on my first kindle, they made it harder, then impossible. But I got this new kindle so I would be able to restore my bookmarks. The main reason I hate the Silk browser is not being able to import or export bookmarks. I think it's deliberate. But I bought this new 10 inch just to keep my bookmarks. But while it would restore my ebooks, it wouldn't restore my bookmarks, which is a deal breaker for me.

Got on the phone trying to get help and talked to someone who barely spoke Engish, who wanted to wipe my old 8.9, the kindle I loved best, instead of this 10 inch. And when I said bookmarks this guy thought I meant ebooks, which did restore. Took a while to half show him what I was talking about. No matter how long I was on, following his directions, no bookmarks.

Now I have to send this back, get another kind of tablet and lose all my bookmarks. Really upset about it. But nothing I can do.
172 people found this helpful
Report abuse Permalink

Product Details

4.6 out of 5 stars
4.6 out of 5
177,195 global ratings