Customer Review

Reviewed in the United States on July 8, 2019
I had been eagerly waiting for this new model to be released, but I have to say that it's going right back. First, I was shocked to discover that Bose forces you to download their app to even make the headphones work at all - the headphones will not function at all without it. Good luck if you are in an area without a live internet connection. I was not happy having to do this, but I downloaded the app. I then found out that you are FORCED to open a Bose account or your new headphones will stay non-functional! Further, unless you agreed with their privacy policy, AND give your headphones full-time access to your microphone, AND allow your location history to be downloaded, etc., YOUR HEADPHONES ARE NON-FUNCTIONAL!!! Even the new design is a step backward in my opinion as it tries to make the headphones do too many things with swipes and taps to the ear cups, etc. Sure, you can vary the volume by "swiping", but good luck in making small changes to get a desired level.
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Product Details

4.5 out of 5 stars
4.5 out of 5
20,288 global ratings