I owned another SwissGear backpack previously and it was great. It was looking bad after 5 years so I replaced it with another SwissGear backpack. Didn't even consider another brand. The new one looked great and is very functional. But after only 6 months, its falling apart already. One of the zipper is tearing off from the bag at the seam. I travel on business a lot and its getting embarrassing to be seen with it. I don't recommend this model if you want to use it for longer than a year. Or maybe buy it at a store where you can check it out first.