I have bought four (4) hp ink cartridges in the past 6 months. I'm lucky to get 40 pages out of a black ink 63 cartridge. NOT the recommended 190 pages. And maybe 30 pages of color ink instead of the 165 they claim. RIP OFF. And you can only put HP ink cartridges in the printer or you will get an error. So you are forced to pay $43 for ink that lasts maybe 40 pages. It's cheaper to print at the local library. HP should do better quality control if you read other reviews it sounds like these cartridges are being sold half empty. NOT OK for the price we pay.
I'm sorry to hear that you were disappointed with the page yield. The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
Provided the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help: - You can use the printer's draft mode and black-only settings, whenever possible, to save ink. - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ itself so that the cartridges are protected from excessive drying. - Instant Ink might be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, ultimately saving you money. You can check out the details at: HPinstantink.com - If you suspect there was something wrong with the cartridge, you are always free to contact the seller. You can find them through Your account > Your Orders.
If none of these tips work, and if a defective genuine HP cartridge is not replaced by the seller and is still within the warranty end dates on the cartridge, you can reach out to us for support anytime: hp.com/contactHP