We have had our machine for one week and love it! The frother works very well and makes lots of creamy froth. There is one weakness in the machine. The handle on the water tank is held on by a small solid plastic pin. The first time we filled the reservoir with water and lifted it by the handle the pin snapped and the handle broke. We paid Keurig $29.95 for a replacement. We could have avoided the fee by returning the item to Amazon but frankly it would have cost us more in time than the cost of a replacement water bin. We were really disappointed that Keurig required us to pay for a replacement when the machine was new. We hope the designers will fix the handle design in the next generation of the machine.