It works well, but there's a few changes I think it needs. 1)I'd really like a way for the power cord to drop through the center (into a hole I can drill into my counter). Customers constantly yank on the power cord thinking there's a stylus at the end of it. Try as I might, I haven't yet found a good way to hide the cord while still leaving enough slack to rotate the terminal. Now that I think about it, even sending along a modified power cord that's designed to go down instead of at a right angle, and having a space to send it under the stand (between the stand and the counter) with instructions to leave enough so the unit can still rotate would work well, I think. 2)It wobbles (where it swivels), seems like something that could be tightened up a bit. 3)It 'clicks' into place at 0 and 180 degrees, which is nice (and it wobbles less at those spots), however, my terminal isn't able to be mounted in a place where it's directly between the cashier and customer. The best I could do was mount it so it either clicks into place for the cashier OR the customer. It would be nice if there were a few clicks as it rotated instead of just those two. Maybe every 30 or 45 degrees. But if you can imagine a cashier and customer standing opposite each other and this unit being about a foot off to the side, you can see why just 0 and 180 doesn't work very well.
Overall I like it and I know Clover is a new company, so hopefully some of these things will be improved as this becomes more popular. No matter what, at least I don't have to worry about it falling.