Customer Review

Reviewed in the United States on October 30, 2019
Its much faster than my old HD 10 (7th generation). I had one problem getting going. I had purchased a 128 GB SD card from Amazon to go with the tablet. The setup only took a few minutes then I put the SD card into the tablet. I've done this many times before. You place the SD card in the slot than go into the "Storage" section of settings and touch the "mount SD Card" icon. usually once you pressed this icon it would change to "remove the SD Card". When I touched it the icon flashed then went back to its original "Mount SD Card. A couple of minutes later the screen when white with the notice "reformatting the SD Card". The scale stayed at 20% for about 10 minutes when the screen went blank. I pushed the on/off button and nothing. After about 10 minutes I tried holding the button in to restart the tablet. Nothing happened. I called Amazon help during which another 20 minutes passed. Once I explained my problem to the tech the screen lit up on the tablet and everything was normal and the SD Card was installed. Something happened but the tech couldn't explain it. The tablet ended up down for about an hour. Also I just noticed there is no menu under the external storage option. My 7th generation gave me choices as what to save - there is nothing at all in the menu on the new HD 10,
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4.5 out of 5
35,504 customer ratings