Overall, was I eventually moderately satisfied. The initial setup was a breeze. However, I got a rude shock when the video from a lot of channels wouldn't stream - instead of video, I got only sound and error code 020. (Of note, I was trying to run our Roku through an HDMI signal switch.)
As it turns out, a lot of HDMI signal switches/splitters sold on Amazon are NOT HDCP compatible. (HDCP is a form of digital copy protection; I only learned about this when trying to troubleshoot this Roku). A lot of channels available on the Roku use HDCP. So, as a result, content from those channels could not be streamed from the Roku to our TV through our HDMI switch/splitter. It took some Googling to figure this out - the Roku support article regarding HDCP error messages mostly discussed unplugging and replugging things, and turning things on and off again. It did not mention HDMI signal switch/splitter incompatibility. I would have been up and running more quickly, and ultimately more satisfied, if that had been the case.
After figuring this out, I plugged the Roku directly into the TV, and it worked perfectly. Unfortunately, I had to rearrange all of our other HDMI inputs in order to do this.
If you are reliant on HDMI switches/splitters, figure out if your switch is HDCP compatible before getting this incarnation of Roku.
Also, it is advertised that the Roku mobile app has a keyboard function - on my iOS, the the mobile remote control functions that I've tried work, with the exception of the mobile keyboard. Hopefully a Google search will yield a fix, but I would be even more satisfied if this keyboard feature worked right out of the box.
The remote control stopped working after a month. It's a good thing there is a mobile Roku app. Otherwise, we'd have to order a new remote.
Thank you for letting us know of the experience, DavyMac! When devices used for watching movies and TV shows are connected using HDMI cables, each device must support the copy and content protection known as HDCP. If your Roku streaming player detects that the HDMI link with your TV, audio/video receiver (AVR), soundbar, or HDMI hub or splitter does not support HDCP, an "HDCP Error Detected" message or purple screen may be displayed. You can learn more at http://go.roku.com/HDCPhelp. We'll review the support documentation, and we value your feedback.
Engage the keyboard in the mobile app by selecting the keyboard icon the Roku OS, for example, when using Search. Some channel partners allow the full keyboard within their channels, while others do not. If you'd like to reach out to us directly so that we may learn more, contact us at firstname.lastname@example.org.