Customer Review

Reviewed in the United States on November 24, 2019
Very disappointed. First - The Silk browser which apparently is the only one I can use accepts, without question nor warning, revoked SSL/TLS certificates. Anyone who uses it is setting themselves up for some potential serious malware attacks. Second - My old Kindle Fire HD 8.9 had a mini HDMI port that allowed me to connect the device to a big screen TV which I used off grid to watch Prime content by downloading Prime shows/movies to the device then bring it with me when I went off grid. The "All New FireHD 10 Tablet" has no such port and hence no such capability. It doesn't support Screen Mirroring either so recasting to a larger device is a desirable feature that was deprecated. Had I known that Amazon was taking these desirable capabilities off the table I would never have purchased this new device to replace my current one.

I will say that it is much faster than my old Kindle Fire and that the screen is much nicer but the eliminated features render it virtually useless to me!

I tried to add an image of the GRC Certificate Revocation output by using the Silk Browser to access Revoked dot GRC dot Com and using the screen capture on the kindle device to capture the revocation notice. I was able to do that successfully and capture the screen but when I attached the Kindle to my computer to the grab the image and attach it to this review I was informed that my Kindle had ZERO directories or files on it. Another serious problem with this device discovered while trying to document 2 other game changing problems.

Now, the best for last. The Kindle Fire HD 10 9th Generation cannot and will not connect to my Fire TV Recast. The Recast is wired Ethernet connected to a gigabit router with cat6 UTP throughout the house (including connections to my many other Fire Sticks.) Everything communicates just fine except the HD10 - and that includes my Samsung Galaxy S8+. This new tablet insists I need to plug an Ethernet cable into the recast in order to make the connection. That connection is already in place and every other device on the network knows it - except for the New and Improved Kindle Fire HD10 9th generation! Going into settings in any of my fire TV devices to Live TV/Recast shows a wired connection with an internal IP address (192.168.1.xxx), and a wired and a wireless MAC address for the Recast Device.

I tried everything under the sun to get this to work but to no avail. It just wasn't going to happen. I removed the FireTV app from the HD10, shut everything down, removed the Ethernet cable from the Recast, started the devices up again, downloaded and installed the Recast APP on the Kindle, started the pairing process, got to the screen where it says "Your Fire TV Recast needs an Ethernet Cable plugged into it....". So I plugged it back in and nothing happened. I was given no option to move ahead. All I could do was back up a screen and go into an endless loop of going nowhere!

In desparation I did a factory reset on the HD10 and went through the pain of setting it up and re-authenticating with my highly entropic 63 character bullet proof passwords only to end up back in the same place... NOWHERE!

Can you spell "BUYER'S REMORSE" and "UTTER FRUSTRATION"? After reading this I am guessing that you probably can.

This most recent discovery has prompted me to downgrade my 2 stars to 1 star.
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1.0 out of 5 stars Buyer's Remorse! Updated 12/26/2019
By Justin Sayne on November 24, 2019
Very disappointed. First - The Silk browser which apparently is the only one I can use accepts, without question nor warning, revoked SSL/TLS certificates. Anyone who uses it is setting themselves up for some potential serious malware attacks. Second - My old Kindle Fire HD 8.9 had a mini HDMI port that allowed me to connect the device to a big screen TV which I used off grid to watch Prime content by downloading Prime shows/movies to the device then bring it with me when I went off grid. The "All New FireHD 10 Tablet" has no such port and hence no such capability. It doesn't support Screen Mirroring either so recasting to a larger device is a desirable feature that was deprecated. Had I known that Amazon was taking these desirable capabilities off the table I would never have purchased this new device to replace my current one.

I will say that it is much faster than my old Kindle Fire and that the screen is much nicer but the eliminated features render it virtually useless to me!

I tried to add an image of the GRC Certificate Revocation output by using the Silk Browser to access Revoked dot GRC dot Com and using the screen capture on the kindle device to capture the revocation notice. I was able to do that successfully and capture the screen but when I attached the Kindle to my computer to the grab the image and attach it to this review I was informed that my Kindle had ZERO directories or files on it. Another serious problem with this device discovered while trying to document 2 other game changing problems.

Now, the best for last. The Kindle Fire HD 10 9th Generation cannot and will not connect to my Fire TV Recast. The Recast is wired Ethernet connected to a gigabit router with cat6 UTP throughout the house (including connections to my many other Fire Sticks.) Everything communicates just fine except the HD10 - and that includes my Samsung Galaxy S8+. This new tablet insists I need to plug an Ethernet cable into the recast in order to make the connection. That connection is already in place and every other device on the network knows it - except for the New and Improved Kindle Fire HD10 9th generation! Going into settings in any of my fire TV devices to Live TV/Recast shows a wired connection with an internal IP address (192.168.1.xxx), and a wired and a wireless MAC address for the Recast Device.

I tried everything under the sun to get this to work but to no avail. It just wasn't going to happen. I removed the FireTV app from the HD10, shut everything down, removed the Ethernet cable from the Recast, started the devices up again, downloaded and installed the Recast APP on the Kindle, started the pairing process, got to the screen where it says "Your Fire TV Recast needs an Ethernet Cable plugged into it....". So I plugged it back in and nothing happened. I was given no option to move ahead. All I could do was back up a screen and go into an endless loop of going nowhere!

In desparation I did a factory reset on the HD10 and went through the pain of setting it up and re-authenticating with my highly entropic 63 character bullet proof passwords only to end up back in the same place... NOWHERE!

Can you spell "BUYER'S REMORSE" and "UTTER FRUSTRATION"? After reading this I am guessing that you probably can.

This most recent discovery has prompted me to downgrade my 2 stars to 1 star.
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