Customer Review

Reviewed in the United States on September 14, 2018
I usually purchase my Eucerin creme in a 2-pack because I use it a lot, but this time I decided to just purchase one tub of it. I didn't notice that I was ordering a different product, I had clicked on the product that I usually buy and it brought up the product in singles so I just assumed it was the same one, but it wasn't.
I opened the package and at first I thought something had happened to the product in transit, extreme heat or something, because it was like pea soup and not the creme. I tried it but it felt drying rather than moisturizing. I use it on my lips too, but this product stings my lips. Amazon sent me a replacement but it turned out to be the same soupy lotion that I didn't want. That led me here to investigate and that's when I discovered that I had inadvertently ordered the wrong version of Eucerin Creme.
I am not very happy about that, I live far from civilization and am so close to being out of the right creme. Those of you who need the original Eucerin creme know what I am talking about!!
I have used the original creme for 40 years when my baby needed something for her dry skin and our doctor recommended it. I love it. But this lotion is horrible.
Don't make the same mistake that I did!!! DOUBLE CHECK TO MAKE SURE YOU ARE GETTING THE ORIGINAL HEALING VERSION!!
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Product Details

4.7 out of 5 stars
4.7 out of 5
2,564 global ratings