I absolutely detest the way these paper towels FEEL and will not be buying them again unless they all that’s available. It’s like they have a layer of chlorine on top of them or something. I bought them instead of Brawny paper towels because I only wanted a certain quantity of paper towels and Amazon doesn’t offer that same quantity of Brawny paper towels for delivery. Every time I touch these Bounty substitutes I am reminded that I can’t stand them.
We only hope for a Quicker Picker Upper clean that's so good, you won't even think twice about going back to the other side, so we're sorry to hear about your recent clean. Please know that we do not directly add chlorine bleach to our products and we also check that our raw materials do not contain any chlorine bleach. The pulp used to make our paper towels/napkins and tissues is purified by what is referred to in the industry as elemental chlorine free bleaching. It's possible that your towels were stored or shipped near highly scented items, in which your rolls may have picked up this odor. So we can learn more to get to the bottom of this, could you please give us a call at (800) 926-8689?