I stayed on the phone trying to call the company about the missing parts and broken table but after 7 minutes of being on hold and being told someone would be right with me I finally hung up. The chairs are nice for the money although four of the bumpers are missing off the chair legs and only one of table legs stays in. I’ll update this review once I speak with someone from the company about rectifying the issues I have. I do really like the chairs and the table and will probably order one or two more sets if the previous mentioned issues are resolved.
We reach customer service and told him the problem and what was missing and they said they would send out the missing parts. It’s been three weeks and they have not honored their word thus an updated one star rating.
Hello RachelK, We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available Monday thru Friday 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.