Customer Review

Reviewed in the United States on December 31, 2016
Very helpful to recognize the instigating words that could escalate if not for the calm, cool BIFF response guidelines. Works with anyone and especially helpful to recognize and not have the need for others to BIFF you.
7 people found this helpful
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Product Details

4.7 out of 5 stars
4.7 out of 5
345 global ratings