This NEW version of the Fire Stick does not allow you to access the “Spectrum”App; which for me was a dealbreaker major need to return it. I pay for several tv channels and all my internet through Spectrum’s service & without access to their App-this fire stick is useless to me. The older models & most other brands allow Google Play to download any app you need. Buyer beware. The service technician for the Fire stock tried everything; even third party apps to get access; but the designer of this app apparently saw Spectrum as a competitor. I have no other way to get internet service; except from Spectrum. I hope the manufacturer decides to recall all these & fix them. Big hassle.