Customer Review

Reviewed in the United States on November 23, 2018
This is my first time writing a review for an item I purchased through Amazon so I feel strongly about what I’m saying here and feel I needed to write something about this product. The E7 pro was a waste of money from my prospective, I purchased this item back in June (2018) and it completely stopped working for me (Now November 2018). The E7 pro fit comfortably and sounded surprisingly good for a $90 dollar pair of earphones, I thought I found a diamond in the rough without having to pay $200 dollars plus for a good set of earphones that would last. I was wrong. None of my other ratings matters (as far as: the material, sound and battery life) because they stopped working. I really liked this item for the price but now I’m out $90 dollars because I didn’t think I had to buy insurance for this. Maybe other buyers of the Cowin E7 Pro had no problems but I did. Beware!!!!!! Update: Cowin just contacted me today (Nov. 24) via Amazon email and wrote that the would like to resolve my problem. I'll see if they come though and get back to those who have read this review. Update again, Cowin has chosen to give me a code to get another E7 pro again. I’ll give them an excellent score for customer service and response. But until I receive this item and see if it works and lasts, I can’t rate this item properly. However once again, customer service gets two thumbs up.
Update: As of June 9 2019 the new pair of Cowin’s E7 Pro that I received are working very well. I have had no problems with this pair so far, they are comfortable, sturdy, battery life is very good and sounds really nice, l really like the bass, not too over powering but not low at all. I’m not going to compare this product to other headphones because I’m no expert, but they really do sound good to me, and the price I paid for them or at least for the original pair I purchased back in June 2018 wasn’t bad either. I’ll upgrade the rating to 3.5 stars. I’ll get back to you in a Year to let you know if they still work.
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3.0 out of 5 stars They Stopped working after a few months
By Larry McMillan on November 23, 2018
This is my first time writing a review for an item I purchased through Amazon so I feel strongly about what I’m saying here and feel I needed to write something about this product. The E7 pro was a waste of money from my prospective, I purchased this item back in June (2018) and it completely stopped working for me (Now November 2018). The E7 pro fit comfortably and sounded surprisingly good for a $90 dollar pair of earphones, I thought I found a diamond in the rough without having to pay $200 dollars plus for a good set of earphones that would last. I was wrong. None of my other ratings matters (as far as: the material, sound and battery life) because they stopped working. I really liked this item for the price but now I’m out $90 dollars because I didn’t think I had to buy insurance for this. Maybe other buyers of the Cowin E7 Pro had no problems but I did. Beware!!!!!! Update: Cowin just contacted me today (Nov. 24) via Amazon email and wrote that the would like to resolve my problem. I'll see if they come though and get back to those who have read this review. Update again, Cowin has chosen to give me a code to get another E7 pro again. I’ll give them an excellent score for customer service and response. But until I receive this item and see if it works and lasts, I can’t rate this item properly. However once again, customer service gets two thumbs up.
Update: As of June 9 2019 the new pair of Cowin’s E7 Pro that I received are working very well. I have had no problems with this pair so far, they are comfortable, sturdy, battery life is very good and sounds really nice, l really like the bass, not too over powering but not low at all. I’m not going to compare this product to other headphones because I’m no expert, but they really do sound good to me, and the price I paid for them or at least for the original pair I purchased back in June 2018 wasn’t bad either. I’ll upgrade the rating to 3.5 stars. I’ll get back to you in a Year to let you know if they still work.
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4.4 out of 5 stars
4.4 out of 5
29,684 global ratings