Customer Review

Reviewed in the United States on September 7, 2018

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I bought two sets of headphones and would like to share my experience with the prospective buyers.

When I got my first unit, I was very happy. Speakers are nice with decent sound, Headphone cushions are great. Best thing is its lightweight, so you can wear for a long time. In only a few days I noticed my headband got loose. Then I find a fine crack in the plastic. I also have another problem of cable that easily tangles.

Update: I thought it may be my fault. So I ordered the second one. I am not a gamer. I use it with much more care. But the second one also had the same crack on the headband. I am disappointed! Why does Logitech tech not use better plastic? Why the headband is using either bad plastic or too thin structure.

I am still using the headphone but I am not a happy customer.

Update: Sep 25, 2018, It completely broke. I tried to contact Logitech. They did not respond well.
Update: Sep 27, 2018, It stopped working. Customer support team does not exist. Never going to buy any Logitech headphone.
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1.0 out of 5 stars Design fault: Headphone HEADBAND plastic cracks
By Ray on September 7, 2018

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I bought two sets of headphones and would like to share my experience with the prospective buyers.

When I got my first unit, I was very happy. Speakers are nice with decent sound, Headphone cushions are great. Best thing is its lightweight, so you can wear for a long time. In only a few days I noticed my headband got loose. Then I find a fine crack in the plastic. I also have another problem of cable that easily tangles.

Update: I thought it may be my fault. So I ordered the second one. I am not a gamer. I use it with much more care. But the second one also had the same crack on the headband. I am disappointed! Why does Logitech tech not use better plastic? Why the headband is using either bad plastic or too thin structure.

I am still using the headphone but I am not a happy customer.

Update: Sep 25, 2018, It completely broke. I tried to contact Logitech. They did not respond well.
Update: Sep 27, 2018, It stopped working. Customer support team does not exist. Never going to buy any Logitech headphone.
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4.5 out of 5
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