Directly out of the package, the screen is exceedingly difficult to get to retract once pulled down. I have it mounted hanging on 2 hooks from the ceiling. It pulls down just fine but I have to stand on a chair, grab the frame and tilt it up, and then have someone else put the screen back up. It's very frustrating.
The center of the frame was dented upon arrival. It doesn't appear that the dent would cause any traction or pinching issues though so I dont think it's related to the above problem.