I received the shredder but unfortunately it was damaged badly during shipping. It was still wrapped but broken. Contacted amazon and got the email back within minutes. Returning it was a breeze at the ups store it took 20 seconds. Scanned the code and was out. The replacement came within two days from the return. This shredder is much quieter than my old shredder, the noise level in my basement with the washing machine running is 40 db when the shredder’s cooling fan is on, the noise is at 51db from 2 feet away same noise as my office. When shredding it is at 67db. Performance is unbelievable. I used it to shred years worth of bills and marketing mail. I filled 12 kitchen garbage bags without the machine stopping once. It worked for 4 hours straight. I had the mail piled up in boxes, it really didn’t get much rest, but never overheated. There were a few instances where I put envelopes that were too thick. Once it sensed the thickness, it reversed direction automatically. I just opened these letters and fed half of the papers and they were chewed effortlessly. I shredded cards, letters, letters with cards inside. No problem. In summary The good: no stop and go. Quite. Good bin size. The bad: feels flimsy, not a deal breaker. The sensors are in strange places, if you put a regular envelope all the way to the left, it will stop since there is no sensor there, but if you put two letters side by side, no problem. There is a sensor in the middle and one in the right but not in the left side of the feeding slot.
The bottom line: I love this shredder. It is by far the best shredder I’ve come across. I recommend it highly. I’ll post an update in a few months.