Customer Review

Reviewed in the United States on January 13, 2013
When I started reading this book, the ideas it presented were much like the policies and procedures we already employ. Further reading revealed some ideas we really need to explore and hopefully execute. My experience has been with teams spending too much time thinking about how to solve issues, and then rolling out home grown solutions. I've worked with some REALLY SMART people, who can solve problems and roll out good solutions in a fairly efficient manner. I think we could save significant time by stealing the ideas from this book.
Perhaps the most valuable thing this book gives me is validation for processes I've been begging to get done where I work. That alone saves time in the decision making process.
Love it!
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