Customer Review

Reviewed in the United States on February 20, 2020
What's NOT in the box, at least the box shipped to me: The VGA cable and the HDMI cable. Thanks, guys. I've also never had a new monitor that needed so much adjustment to settings to actually use. I could not actually expand any open application to view it on the screen -- it merely showed in my system tray at the bottom. I finally called Dell support, outsourced to a third party located heaven knows where. I could barely hear the person speaking, and he could barely speak discernable English. I understand that English is not the first language of people working in India or wherever Dell has moved its support (so that it can pay people 12 cents a day), but when you're serving customers in English-speaking countries, a certain fluency and clarity through one's accent would seem to be a prerequisite for hiring. Dell Support could not help me solve the display problems and did not care about the missing parts (told me to call another number, which turned out to be a dead line). I finally gave up and have returned the product for a refund. Got a similar HP monitor, and while I might expect a similar experience if I needed to call HP support, I didn't have that need. Plugged it, played it. The way it should be. Not impressed, Dell.
3 people found this helpful
0Comment Report abuse Permalink

Product Details

4.7 out of 5 stars
4.7 out of 5
611 customer ratings