Only 3 stars for this because of the lock issue. The case came with no lock instructions at all. And one of the zippers was locked. Checked the reviews, doing a search for lock instructions and found the following one. Wow! Worked great! Press a pen tip in the tiny hole on the edge closest to the zipper. Thanks Chris G! "Lock instructions for this suitcase are incorrect. DO NOT follow the instructions that it comes with, you'll waste a ton of time trying to correct Samsonite's mistake. While set to 000 (or previously set code), press the hidden button with a pen or pencil tip, then release. Set to your desired code and then OPERATE THE OPENING MECHANISM to lock in the code. Again, opening the lock sets the code. Now you can randomize the digits to lock it. The included instructions do not state any of this, so you might end up opening the lock on random digits and setting to an undesired code."