Bought this for my personal use after being asked more than once in a month to "fax a copy of that over to us" in order to have something corrected on a bill or a warranty issue etc. Didn't want to get something expensive since I'd only be using it occasionally to fax things. Saw this on here for $39 & it had good reviews so I figured why not buy it & see if it will work for me. So far it's been working great! It was very easy to set up & takes up very little space. It even saves your settings if you happen to unplug it for some reason (like I did) The quality of the faxes received on the other end I've been told are very clear. Was glad to hear that. I haven't used it for incoming faxes yet but just using the print function to print copies of the fax receipt page it looks like they'd print very clear on this end too. I like that it uses regular paper too. The only negative is the phone handset. The calls aren't very clear on it even with adjusting the volume. So you'll still need a separate phone on your desk. That's why I didn't give this a full 5 stars. Other than that it's a great little machine & for the price you get it at no reason not to try it!