So, I LOCEVE the vacuum. It works great has great suction power. Im still a little concerned om how well the swivel part will hold up but we'll see. My ONLY COMPLAINT was that I boight this as a refurb package. When i got it it had some hair still wrapped around the brush whichh easnt the END of the world, but youd think they send you something that was cleaned! My biggest complaint was it was missing parts!!! It was missing the tool hanger. I was gonna send it back but I also needed the vacuum and disnt want to wait for another one. I bought it to save a little money but ive decided NEVER to do that again. Better off paying full price than save a few dollars. Other than than the product works great.