Update: Outdoor Master read my initial review below and promptly sent me a replacement helmet with ear flaps that stay put and a goggle strap that works great. Amazing customer service! I will definitely buy products from them in the future. Changing my review from two to five stars! ———- Ear flaps are removable which means they flop out and have to be reinserted every time my kid goes to put the helmet on. None of our other ski helmets do that. Also the strap that holds the goggles in place broke after one use.