Customer Review

Reviewed in the United States on November 13, 2019
Prior to this, I had a Kindle Fire HD 8 (7th Generation). I traded it in once the new HD 10 was available for preorder (receiving 20% off). I am very satisfied with my purchase; however, there are a few things I need to note here.
Hardware: The CPU is a MediaTek 8183. It's four Cortex-A73 and four Cortex-A53 cores running at 2.0 GHz. Performance is very solid, so much better than the previous models which were running quad-core only. The 2GB of RAM is a bit of a hurdle (it really should have been 3 GB), but the 32GB of storage with expandable card slot are great for the price. The 10" 1080p touchscreen is good looking, but it also feels of a better quality and sensitivity than the previous models. The battery is 6300 mAh, and I find myself charging it once every 2-3 days. The USB-C port is the best upgrade Amazon made here.
Software: The system is Fire OS 7. When you install apps to view system information, they claim it's a modified version of Android 9.0 Pie. Some of Pie's features are readily noticeable (clock screen on the left, a supported Picture in Picture mode, etc.) but you can also tell it's a very slimmed down experience. For example, there is no apparent multi-window support (though developer options show the option is somewhere deep in the system). The settings are also very, very slimmed down - which can make it hard to configure the tablet the way you might a stock Android tablet.
App Support: It is still possible to sideload Android apps to the tablet (including Google Play), but you do so at your own risk. As with previous versions of Fire OS, not every Android app will be compatible. What concerns me, however, is that some of Amazon's own apps have performance issues despite being preloaded into Fire OS. Amazon Music, for instance, would not work the first time my tablet was set up. I had to factory reset just to make it work. Amazon's apps are also more frequently updated in the Google Play store than in Amazon's own appstore. I don't understand why they do things this way.
I plan to keep this tablet for at least two years. I hope to get a lot of versatility from it. Hopefully you will as well.
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