The product was fine... until you got to the USB connector. The connector is of inferior quality. The metal sheathing where it joins with the plastic case of the connector is not connected sturdily inside the connector to protect it.... in fact it resides just outside the plastic connector case consequently not very stable, and if bumped with, even a mild up or down force, will cause it to bend and the metal sheathing to come off and leave the connector un-useable. So, Bottom Line... if you can't connect it... you can't use it. It's too bad, I really liked the comfort and sound.