I have this plunger set that I bought from a store a couple of years back. I really like the aesthetics and this product does work. I wanted another for our half bath, but the store did not have it anymore so I came here to Amazon. The product arrived with one half of the container piece unattached. I could not put it back together and put it in the basement to deal with on another day (it did have a strong chemical smell, but it was packed up in a plastic bag and these summer days have been hot so I was not surprised by this - and the smell dissipates if you can leave it in an unpopulated area to air out). Anyway, life got in the way and by the time I made it back to Amazon to process the return, I saw that I missed the return date by a few days. I tried again to fix it myself, but was unable. I called OXO customer service, the number provided by Amazon, and the customer service representative was so nice and incredibly helpful - they have managed to gain a customer for life!