I love the outer shell, the canvas is not likely to slip in your hand. The inside is felt lined over circular air cushions. The side pocket was just perfect for putting a laptop DVD burner, cable, and stylus. The zippers operate smoothly.
The main area I believe this product can stand improvement is in the corners. The corners are protected by the single layer of foam, but have no additional high density padding to provide additional corner protection. If the product possessed this, it would be PERFECT.
I am not unhappy with this product, and intend to keep it. I just think it could stand improvement in the corner area.